Shipping policy

TRPOPO Shipping Policy

Global Shipping with Premium Carriers

We partner withย DHL, UPS,FedEx,Air Expressย to ensure fast, secure, and trackable delivery worldwide.

Trpopo offers free shipping on orders over $79, Default standard express delivery is 6-8 Working Day.If you have higher requirements for delivery time, you can pay to use our expedited express to shorten the waiting time for delivery.

Processing Time

  • Orders are processed withinย 1โ€“3 Day.

  • Rush Processing: Available upon request (contactย service@trpopo.com).

Shipping Options & Costs

Carrier Estimated Delivery Tracking Included? Key Features
DHL Express 3โ€“7 days โœ… Yes๏ผˆDAP๏ผ‰ Door-to-door, customs handled
UPS Worldwide 3โ€“7 days โœ… Yes๏ผˆDAP๏ผ‰ Insured, signature required
FedEx International 3โ€“7 days โœ… Yes๏ผˆDAP๏ผ‰ Real-time updates

Air Express(Free)

6-8 Working Day โœ… Yes๏ผˆDDP๏ผ‰ Merchant delivers goods to your door for free, with insurance and real-time updates!
  • Shipping costs are calculated at checkout based on weight/destination.

  • Free Shipping: Enjoy free๏ผˆSingle order must meet $79๏ผ‰shipping worldwide.

Customs & Import Taxes

  • Delivered at Place (DAP): Customers pay duties and taxes when they receive the goods. This may result in unexpected charges for customers and possible delivery delays.
  • Delivered Duty Paid (DDP): Duties and taxes are calculated and charged at checkout. Create a transparent experience for customers and avoid unexpected charges at the time of delivery.
  • Duties/taxes are included in the total order amount. We default to DDP/DAP delivery to avoid the trouble of import duties for customers as much as possible. However, it is not ruled out that the policy cannot be implemented smoothly due to the influence of customs regulations in a few states. Because the package has been sent out and is not controlled by the merchant, in this case, the tariffs need to be borne by the customer.
  • Carrier will contact you for payment if applicable.

Order Tracking

Shipping Restrictions

  • Weย cannot ship to PO boxesย (signature required).

  • High-value orders (overย $800 USD) may require additional verification.

Lost/Damaged Packages

  • Report issues withinย 7 daysย of delivery.

  • Claims require:

    • Photos of damaged item + packaging

    • Carrierโ€™s damage report (if applicable)